Abordando las crisis con Aprendizaje Servicio: Viralicemos el cuidado ante el desgaste por COVID-19

Abstract

A pedagogical intervention of university Service-Learning was carried out during the first wave of the health crisis by COVID-19, of the Community Psychology professional output of a Chilean university, in charge of expert community psychologists in the topics of burnout and caregiving, as well as in the Service-Learning methodology. Based on the requirements of three community partners, as well as theoretical and empirical inputs, the need to address mental health and burnout in online teaching, teleworking and virtual interpersonal encounters was recognized, and four infographics were created with the aim of promoting a critical view of burnout, and promoting comprehensive care in these spaces during periods of confinement. Six phases of the intervention process are described and a reflection is made on the possibility of carrying out Service Learning in crisis contexts and on its contribution to address them, on the understanding and approach to burnout and care in this experience, as well as on the importance of favoring the integral learning of students, highlighting contributions from community psychology.